Privacy Policy

DELIVERY POLICY

Aurora Digital Labs provides digital products and services including website development, software solutions, digital marketing, graphic design, and content creation. As we primarily deliver digital services, our delivery process is outlined below:

1.    Service Delivery Timeline:

• Project timelines are defined in the official proposal or agreement.
• Delivery time depends on the scope, features, and complexity of the project.
• Any changes in project requirements may extend the delivery timeline.
• Clients must provide required content, materials, and approvals on time to avoid delays.

2. Delivery Method:

• Completed websites and software are delivered via live server deployment or client hosting server.
• Design files, reports, and digital assets are delivered through email, cloud storage, or secure download link.
• Login credentials and documentation (if applicable) will be shared securely with the client.

3. Client Review & Approval:

• After delivery, clients are requested to review the project within the agreed timeframe.
• Minor revisions (if included in the agreement) will be completed within a reasonable period.
• Additional changes outside the agreed scope may require extra charges.

4. Delay in Delivery:

Aurora Digital Labs is not responsible for delays caused by:

1. Late submission of required materials by the client
2. Third-party service provider issues (hosting, domain, payment gateway, etc.)

• Unforeseen technical or force majeure circumstances

5. Subscription & Ongoing Services:

• For digital marketing, SEO, or maintenance services, reports and deliverables will be provided monthly or as per agreement.
• Continuous services remain active as long as payments are up to date.

6. Confirmation of Delivery:

Delivery will be considered complete once:

• The project is deployed live or shared with the client, and
• Final payment (if applicable) has been cleared.